Tag: client-relations
All the articles with the tag "client-relations".
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My Client Is Shopping for the Answer They Already Want
Before AI, clients sought legal advice and accepted whatever advice they got. Now they shop. They ask three friends, two YouTube videos, and ChatGPT until something tells them what they wanted to hear. Then they bring that answer to me.
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The Three-Way Negotiation: You, Your Client, and Their AI
Every meaningful conversation with a client used to be between two people. Now there's a third participant in the room: the AI the client has already consulted. Lawyers who don't learn to manage this third presence will lose clients to those who do.
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My Client Came In Convinced He Didn't Owe the Money. The AI Was Wrong.
A client walked into my office last month carrying an AI-generated legal opinion that told him he didn't owe ten years of unpaid capital contributions. The AI was confident, structured, and completely wrong. Here's what happened next.
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The 70-Point Document Your Client Thinks Is 90
The most dangerous thing AI has done to legal work isn't producing bad documents. It's producing documents that are good enough to look great to someone who doesn't know what great looks like.